Dazza's Blog

As DFU gains more connections, the product still comes back to one simple promise: remember who you are waiting on, who is waiting on you, what the loose end is and when it needs attention.

DFU is not being built as one more inbox. Connected information should be reduced to the follow-up obligation that matters, while the original email, form or accounting system stays where it belongs.

The best follow-up system in the world won't help much if you have to remember to feed everything into it. This is probably the most important part of where Dazza Follow-Up is heading. DFU can already handle follow-ups created directly inside the app. That's useful. But businesses don't work inside one app. A new enquiry might arrive through a website. A quote might live in accounting software. A customer reply might arrive in email. Another loose end might begin somewhere el