Dazza's Blog

If recording a follow-up is harder than remembering it yourself, the software has already lost. One of the traps with business software is that a five-second thought turns into a five-minute data-entry exercise. You think: Ring Steve Thursday about that quote. Simple. Then the software wants a customer record, opportunity type, sales stage, category, probability, project, tags and probably your mother’s maiden name. By then, writing “Steve Thursday” on the back of a Bunnings

Small trade businesses often don’t need software that does everything. They need a few annoying gaps fixed without replacing the systems that already work.